Investing in great hospitality businesses — and elevating them through technology, experience, and operational excellence.
100+ years of operational excellence meets innovation.
Experience Meets Innovation
RTG Resto Tech Group was founded on a simple premise: great hospitality businesses deserve to become enduring enterprises. We bridge the gap between operational excellence and technological innovation, turning promising restaurants into scalable, resilient brands.
Our team brings over 100 years of combined experience from the world's most recognized restaurant brands. We don't just invest; we partner, rolling up our sleeves to implement the systems, processes, and strategies that drive sustainable growth and profitability.
Meet Our TeamA Legacy of Leadership with World-Class Brands
Strategic Operational Turnaround & EBITDA Stabilization
Role: Strategic Advisor to Private Equity Sponsor | Portfolio: Multi-Unit National QSR Brand (Southeast US)
RTG leadership was engaged by a specialized Private Equity firm to lead an intensive operational transformation of a high-growth franchise portfolio. The mandate was to protect invested capital through rapid EBITDA stabilization and elevate the guest experience to outperform national system benchmarks within a seven-month window.
Double-Digit Growth
13.6% increase in Overall Satisfaction and 11.8% increase in Detailed Satisfaction YoY
National Benchmark Leader
Exceeded National System Benchmark in every key guest sentiment category
Product & Value Excellence
Top-tier ratings in "Taste of Food" and "Overall Value" (exceeding national avg by ~300 bps)
Human Capital Optimization
Restructured unit-level leadership by sourcing high-performance management and implementing a premium compensation model to retain seasoned service professionals.
SOP Integration
Deployed a disciplined operational framework focused on "feelings-based" metrics (Likelihood to Recommend/Return) to drive long-term brand equity and repeat traffic.
Fiduciary Alignment
Provided the General Partner (GP) with data-driven reporting demonstrating the direct correlation between "boots-on-the-ground" oversight and improved asset valuation.
7-Month Transformation Impact
| Category | Performance | Benchmark |
|---|---|---|
| Same-Store Sales (Q1) | +13.4% | National: +9.9% | Franchise Avg: +7.0% |
| Overall Satisfaction (OSAT) | +13.6 pts YoY | Above both regional and national averages |
| Driver Order Satisfaction (DOSAT) | +34.3 pts YoY | Leading all franchise peers |
| Accurate Orders | Top 1% in Region | Consistently above franchise mean |
| Staff Turnover Reduction | 50% lower YoY | Stability achieved despite COVID-19 |
| Operational Consistency | Improved across all SMG metrics | Led BW region by 6+ pts in every category |
National: +9.9% | Franchise Avg: +7.0%
Above both regional and national averages
Leading all franchise peers
Consistently above franchise mean
Stability achieved despite COVID-19
Led BW region by 6+ pts in every category
Grow With a Proven Model
Leverage our operational expertise and powerful brand recognition. RTG Resto Tech Group offers franchise opportunities for driven entrepreneurs ready to build a successful business on a solid foundation.
We provide the playbook, technology, and support network you need to thrive in a competitive market.
Explore Franchise OpportunitiesTo build the most trusted platform for transforming hospitality brands into lasting, technology-driven enterprises.
We specialize in seamless transitions that honor your hard work and ensure your company's future is in capable hands.
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